Terms of Service

Last updated: September 2026

These Terms of Service ("Terms") govern your use of the aroa mobile application, website, and related services (collectively, the "Service"). aroa is operated by Laksh Bhadech, an individual based in Mumbai, India. By using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Service.

1. Eligibility and safety

aroa is available only to people aged 18 or older. By using it, you confirm that you are at least 18.

aroa is a digital-wellbeing and screen-use awareness product. It is not medical advice, therapy, counselling, diagnosis, treatment, or an emergency or crisis service. It does not promise any particular result. If you are in distress or need urgent help, contact a qualified professional or local emergency service.

2. Your account and licence

You are responsible for keeping your account credentials confidential and for activity under your account. Please tell us promptly if you believe your account has been accessed without permission.

Subject to these Terms, Laksh Bhadech grants you a limited, personal, non-exclusive, non-transferable, revocable licence to download and use the app for your own lawful, non-commercial use. The licence does not transfer ownership of the Service to you.

3. Subscriptions, trials, cancellations and refunds

aroa offers a one-week free trial. After the trial, the subscription you choose will be charged through the relevant app store: ₹79 per month or ₹790 per year in India. Prices are in Indian rupees and may change only with advance notice through the store or Service.

Apple App Store and Google Play process payments, renewals, cancellations, and refunds. Subscriptions may renew automatically unless you cancel through the store account that you used before the renewal date. Cancelling prevents a future renewal; access normally continues until the end of the current paid period. Refund requests must be made to the relevant store and are subject to its policies and applicable law. aroa cannot directly process, cancel, or refund store purchases. See our Cancellation and Deletion Policy for details.

4. Acceptable use

You must use aroa lawfully and respectfully. You must not:

• interfere with, disrupt, overload, or attempt to bypass the Service or its security measures;
• access accounts, systems, or data without permission, or test the Service for vulnerabilities without our written approval;
• copy, modify, distribute, rent, sell, scrape, reverse engineer, decompile, or attempt to extract source code except where applicable law does not allow that restriction;
• use the Service to break the law, infringe another person's rights, introduce malicious code, or commit fraud; or
• use the Service in a way that could harm aroa, its users, or a third party.

5. Ownership and your content

The Service, including its software, name, design, content, and intellectual-property rights, is owned by Laksh Bhadech or licensed to him. Nothing in these Terms gives you rights in them other than the licence above.

You retain ownership of your journal entries and other content you create in aroa. You give us the limited permission needed to host, encrypt, back up, and sync that content across your devices, solely to provide and maintain the Service. We do not use journal entries for advertising.

If you send feedback, ideas, or suggestions about aroa, you allow us to use them without restriction or compensation. This does not give us ownership of your journal entries or other personal content.

6. Platform and third-party dependencies

Some aroa features depend on your device, operating system, permissions, Screen Time or similar platform tools, network connection, and third-party services. Those features may be unavailable, incomplete, or change if a platform, permission, operating-system update, or third party changes. We do not control those dependencies and do not guarantee that aroa will block, measure, or report every app use accurately or continuously.

If you download aroa through Apple, Apple’s Standard EULA also applies where applicable. This agreement is between you and Laksh Bhadech, not Apple. Apple has no obligation to provide maintenance or support for aroa, and Apple and its subsidiaries are third-party beneficiaries of these Terms to the extent applicable. Use through Google Play is also subject to Google Play’s applicable terms.

7. Suspension and termination

You may stop using aroa at any time and may request account deletion as described in our Privacy Policy. We may suspend or end your access where reasonably necessary for a material breach of these Terms, fraud, abuse, a security risk, legal compliance, or to protect users or the Service. Where practical, we will give notice. Ending access does not affect accrued rights or obligations, including payment obligations to the relevant store.

8. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available." We do not guarantee that it will be uninterrupted, secure, error-free, compatible with every device, or accurate, complete, current, or suitable for your particular needs. Use your own judgement and do not rely on aroa where an error, delay, or unavailable feature could cause harm.

9. Liability and indemnity

To the maximum extent permitted by law, Laksh Bhadech and aroa will not be liable for indirect, incidental, special, consequential, exemplary, or loss-of-profit damages arising from the Service. Our total aggregate liability for all claims relating to the Service will not exceed the greater of: (a) the fees you paid to aroa in the 12 months before the event giving rise to the claim; or (b) ₹1,000.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, or any rights you have under applicable consumer law.

To the extent permitted by law, you will indemnify Laksh Bhadech only for third-party claims, losses, or reasonable costs arising directly from your unlawful use of the Service or material breach of these Terms.

10. Changes, law and general terms

We may update these Terms as the Service evolves. For material changes, we will give reasonable notice through the Service, website, or email. Continued use after the effective date means you accept the updated Terms.

These Terms are governed by the laws of India. Subject to any mandatory consumer-law rights, the courts in Mumbai, Maharashtra have exclusive jurisdiction over disputes arising from these Terms.

If a provision is unenforceable, the rest remains in effect. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; Laksh Bhadech may assign them to a future entity that operates aroa as part of a reorganisation, sale, or transfer of the Service. These Terms and the Privacy Policy are the entire agreement about the Service.

11. Contact

For support, legal questions, or notices, contact pausewitharoa@gmail.com.